Privacy Policy
Last updated: 22/03/2026
1. Introduction
Welcome to Penfold Window Cleaning. We are committed to protecting your personal information and respecting your privacy.
This policy explains how we collect, use, and protect your data when you use our website.
2. What Information We Collect
We may collect the following information:
Name
Phone number
Email address
Address (if provided for quotes/services)
Any information you submit through our contact forms
We may also collect technical data such as:
IP address
Browser type
Pages visited (via cookies or tracking tools)
3. How We Use Your Information
We use your information to:
Provide quotes for our window cleaning services
Respond to enquiries
Deliver our services
Improve our website and customer experience
Contact you regarding your request
We do not sell or rent your personal data to third parties.
4. Sharing Your Information
We may share your data with:
Service providers who help us operate our business (e.g. hosting providers)
Legal authorities if required by law
5. Cookies & Tracking
Our website may use cookies and tools such as Meta Pixel to:
Understand how visitors use our site
Improve our advertising and services
You can control cookies through your browser settings.
6. Data Storage & Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
7. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to how your data is used
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
Billy Penfold / Penfold Window Cleaning
hello@penfoldwindowcleaning.co.uk
07718624502
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.